HOW DO I REQUEST A CHANGE MY ADDRESS/MAILING ADDRESS?

A formal letter request to Professional Stock Transfer Inc.(PSTI) signed by the stockholder or his/her/its duly authorized representative indicating his/her/its former and new address.

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HOW DO I REPLACE LOST, DAMAGED OR STOLEN STOCK CERTIFICATES?

Procedures for the Replacement of Lost, Stolen or Damaged Stock Certificates

1. The registered owner of the lost stock certificate(s) or his legal representative shall:

• Submit an AFFIDAVIT OF LOSS in triplicate stating:

1. the circumstances as to how, when and where the said certificates were lost, stolen or destroyed.
2. the serial number of shares represented by each certificates;
3. the number of shares represented by each certificates,
4. the name of the corporation which issued the same;
5. he shall also submit such other information and evidence, which he may deem necessary.
6. he has not sold, assigned or encumbered such certificates in any manner whatsoever and that they would turn over the lost certificates to the issuing company or its transfer agents if they will find the same in the future.

Note:  In cases wherein affidavit is executed outside the Philippines, a Philippine Consul at the Philippine Embassy or Consulate should authenticate the same nearest the place of the affiant.

Shoulder the cost that the company will incur in the publication of a NOTICE OF LOSS in a newspaper of general circulation at the place where the company has its principal office, once a week for 3 consecutive weeks.

The notice shall state:

1. the name of the said corporation
2. the name of the registered owner,
3. the serial numbers of the said certificates and
4. the number of shares represented by each certificate.

2. One Year Waiting Period:

After one year from the date of the last publication of the Notice of Loss, if no contest has  been made to the said corporation regarding the aforementioned stock certificate(s) the right to make such contest shall be barred; the said corporation shall cancel in its books the stock certificate(s) which have been lost, stolen or destroyed; and, shall issue in lieu thereof new stock certificate(s).

3. Exception:

A new certificate may be issued even before the expiration of the one  year;

if the registered owner will file a bond or other security in lieu of the one-year waiting period under item (2) for a sum and in such form with such securities as may be satisfactory to the Board of Directors.

Issuance Suspended:

If a contest has been presented to the said corporation or if an action is pending in court regarding the ownership of said stock certificates which has been lost, stolen or destroyed, the issuance of the new stock certificates in lieu thereof shall be suspended until final decision by the court regarding the ownership of the said stock certificates.

Protection of Corporation:

Except in case of fraud, bad faith or negligence on the part of the corporation and its officers, no action may be made against any corporation, which shall issue stock certificates in lieu of those lost, stolen or destroyed pursuant to the provision described above.

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HOW CAN I SELL MY SHARES?

 Contact your broker firm and provide them with the documents they require to facilitate the sale and so the necessary formalities can be effected for the said sale.

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HOW CAN I MONITOR PRICES OF MY SHARES?

 To monitor the prices of stock, log on at Philippine Stock Exchange (PSE) website: http://www.pse.com.ph/

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HOW CAN I REQUEST REPLACEMENT OF MY STALE, LOST, OR STOLEN DIVIDEND CHECK?

 A formal letter addressed to PSTI requesting for a replacement check.

• If the request is for the replacement of a stale check, the stale check should be surrendered to PSTI.

• If the request is for the replacement of lost or stolen dividend checks, PSTI will research the status of the check(s).

• If the check(s) is outstanding, PSTI will replace it and forward it to the mailing address reflected on your account. Please allow 5-7 business days from our receipt of the request.

• If PSTI cannot honor your request for replacement, you will be informed of the particulars in writing or via email.

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HOW DO I CLAIM MY UNPAID CASH OR STOCK DIVIDEND/S?

The stockholder or his Attorney-in-act or authorized representative may visit PSTI office or send a formal letter addressed to PSTI signed by the stockholder, his/her Attorney-in Fact or authorized representative requesting PSTI to research or verify any unpaid cash or stock dividend.

The stockholder or his/her attorney in fact must provide PSTI with the list the stock certificates that he/she has on hand

PSTI shall process the request within three (3) weeks from receipt of the request.

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HOW DO I TRANSFER SHARES OF A DECEASED SHAREHOLDER TO THE HEIR/S?

1. A. If the estate of the deceased stockholder is settled through court (judicially), whether testate (with a Will) or intestate (without Will), the heirs will have to submit to Professional  Stock Transfers, Inc. (PSTI) the following:

• Certified true copy of the death certificate
• The original certificates of the deceased stockholder’s shares of stock
• Letters of Administration/Testamentary, issued by the probate court/court should be submitted.
• A certified  true copy of the Project of Partition or the decedent’s Last Will and Testament, indicating the division and distribution of the estate.
• Certified true copy of  the Court Order approving disposition of the  shares (part of estate) the Partition  or  probating  the decedent’s Will.
• Certificate Authorizing Registration (CAR) from the Commissioner of Internal Revenue attesting to the payment (or exemption from payment) of the estate tax, as required by the Philippine National Internal Revenue Code.

B. If the estate is settled out-of-court (extra-judicially), the heir(s) will have to execute a Deed of Extra-Judicial Settlement (or an Affidavit of Self-Adjudication, if there is  only one heir).

• The original certificate(s) of the deceased stockholder’s shares of stock
• Certified true copy of the Certificate of Death
• An originally signed or certified true copy of the Deed of Extra-Judicial Settlement (or Affidavit of Self-Adjudication), duly filed with the  Registry of Deeds of the decedent’s last known address.
• The heir(s) must also have a notice of the estate’s settlement published in a  newspaper of general circulation (at the place where the company has its principal office) once a week for three (3) consecutive weeks.
• Affidavit of publication by the publisher of the newspaper in which  the notice of Extra-Judicial Partition had been published.
• Certificate Authorizing Registration (CAR)  from the Commissioner of Internal Revenue attesting to the payment (or exemption from payment) of the estate tax, as required by the Philippine National Internal Revenue Code.
• A two-year Heir’s bond issued by a duly accredited bonding company in an  amount equivalent to the total estimated market value of the shares left by the deceased and the expected dividends thereon for the two-year period.  Otherwise, the new stock certificate in the  name of  the heirs shall be released after a period of two (2) years from date of the last date of publication of the Extra-Judicial partition.  This is  pursuant to  Section 4 Rules 74 of the Rules of Court of the Philippines.

Please note that in addition to the above-cited documents, the heirs or their authorized representative must also secure and present to the Bureau of Internal Revenue, the following:

• Certification from PSTI on the shareholdings of the deceased and
• Certification from Philippine Stock Exchange (PSE) on the market price of the share as of time of death.

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HOW TO UPDATE MY SPECIMEN SIGNATURE CARD?

PSTI urges the stockholder to visit PSTI office to update specimen signature card every two years. The stockholder must bring with her/him a valid photo-bearing Identification Card such as TIN Card, SSS Card, GSIS Card, Senior Citizen Card, Employment Card, Driver’s License, Passport.

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